Head of CIB OPC – JAPAN
Job Title: Head of CIB OPC, Japan
Date: 15-MAY-2026
Department: CIB CCCO, JAPAN
Location: Tokyo
Business Line / Function: Territory, Business Lines (GB/GM)
Reports to: (Direct) CIB CCCO Japan , Laurent Helleputte
Number of Direct Reports: 4
Position Details
The CIB Chief Conduct and Control Office (“CCCO”) is a transversal team within CIB, responsible for overseeing the main non-financial risks and controls, while ensuring the integrity and the sustainable development of its activities. CIB CCCO has a global mandate across all platforms, with teams located in Americas, EMEA and APAC.
The Japan CIB Operational Permanent Control (OPC) team is part of Japan CIB CCCO and focuses on Operational Risk Management, As part of the 1st Line of Defense (LOD1). The Head of Japan CIB OPC is a key partner and challenger to Territory (Shoken/Ginko), Business (GB/GM) and Functions stakeholders (mainly Operations with some interactions with other CIB and Group functions).
Key responsibilities
- The Head of Japan CIB OPC needs to work closely with all relevant stakeholders (Businesses and ITO) locally and regionally to deliver the following:
- Assessment of the quality and execution of the Permanent Control Framework by performing all OPC Controls in line with the regional and local control plans. Share the results with management to ensure actions are taken to remediate the gaps identified. This includes building partnership/strong governance with OPC functions hosted in ISPL.
- Collection, analysis, and support/follow up of remediation of Historical incidents, Potential incidents, and Client complaints.
- Identification and assessment of all operational risks in line with the Risk & Control Self-Assessment (RCSA) group approach; Ensure the RCSA is validated locally and is consistent with the risk appetite.
- Ensuring the continuous implementation and adaptation of the control framework and improvement actions (identified by internal or external audit recommendations, second line of defense, first-line operational management, controls …) as required;
- Perform one-off Deep dive analysis when required to review the controls in place on a specific process.
- Ensure the good oversight and risk assessment of the outsourcing framework;
- Ensuring and fostering awareness of risks and providing training on the risk framework;
- Ensuring regulatory requirements are adhered to via control plans where applicable;
- Involvement in Inspection (internal and external) Handling Taskforce to manage the new set up for regulatory inspection approach, with efficiency and well‐coordinated manner, when required.
- Ensuring transparent sharing/escalation of information to Management and the independent control functions as necessary.
- Coordination and contribution to the Exception Transaction and New Product (TAC/NAC) process for CIB Business Lines locally.
- Contribution to the governance of projects where Operational Risk and/or the Permanent Control framework are impacted and advisory on specific topics when required.
- The Head of Japan CIB OPC is required to communicate regularly with and build good relationships with a wide range of people/positions including Operational teams, Front Office, and functions as well as regional stakeholders to assist with the resolution of any problems/errors as and when they are identified.
- The Head of Japan CIB OPC is a member of the Japan COO Exco and is responsible for organizing the Japan Shoken and Ginko Control Meetings with Territory/Entity Management, Business and Functions Heads. Contribution to several management meetings and initiatives is also required.
Management Responsibilities
Leadership:
- Building a vision and promoting the role of the team across all stakeholders.
- Acting as an escalation/resolution point for issues within the team.
- Reviewing, developing and implementing process improvement for the team.
- Providing guidance, instruction and direction to the team.
- Implementing a culture of service, flexibility and accountability.
- Coordinating the team day to day tasks and ensuring back-up is in place for all BAU processes.
- Reporting main actions and escalating issues to his/her own manager.
Staff Management:
- Recognition of team members strengths, weaknesses and motivations.
- Developing the technical expertise and capabilities of the team.
- Developing the risk culture of the team, and also spreading the risk culture within Japan CIB entities
- Documenting performance objectives and developing a training plan each year, providing regular feedback and formally documenting and presenting performance appraisals once a year.
Technical & Behavioral Competencies
Technical and Behavioural Competencies required
- Experience in Operational Risk Control and Knowledge of CIB activities is a strong plus.
- Excellent communication skills and ability to federate/work closely with peers and partners to resolve problems is essential.
- Operate independently applying good judgement and knowledge.
- Strong leadership, management and decision-making skills.
- Good understanding of Risk Management practices and methodologies.
- Ability to challenge in a constructive manner and bring solutions as well.
Behavioural Competencies:
- Ability to step back and summarize key risks – Identifies and presents key information. Gives his/her point of view by structuring and summing up all useful elements.
- Ability to Report – Keeps his/her superiors informed about his/her activities and the progress of his/her files in an effective way. Draws attention to useful information, risks and sensitive points.
- Reliability/Accuracy – Is constantly attentive to the precision and thoroughness of the information sent and to the quality of the work; ensures that errors are minimized.
- Analytical Skills – Identifies all aspects of a subject and examines them in a critical way to construct a broad point of view. Is driven by the desire to know more about things, people or events.
- Communication Skills – Expresses his/her messages, both orally and in writing, in an effective, organised way, which is appropriate to the audience being addressed
- Decision Making Skills – Makes clear choices at the right time, communicates them, and accepts the consequences, taking his/her environment into account
- Impact – Voluntarily exerts an influence on others, this allows directing and mobilising them towards the pursued objective
- Integrity – Acts ethically, in compliance with what is said and while respecting the company’s values and rules
Specific Qualifications (if required)
- Educational background: Bachelor degree in Business or similar degree
- 10 years’ experience in operational control/ capital markets operation/ project management / internal control or audit
- Fluent in English
Hiring Manager:
Head of Accounting Dept.
Job Title:
Accounting and Tax Manager
Job Level:
P3
Department:
Accounting
Report Line:
Head of Accounting Dept.
Position Purpose / 職務の目的
The Accounting and Tax Manager of P3 is needed for
“Practical director (現場監督者)for following company accounting and tax matter “
1. General ledger management
2. JGAAP closing
3. Taxes
4. IFRS closing
Responsibilities / 職務の責任
Responsible of following role with small support from M1
Direct Responsibilities
1. General ledger management
>To maintain proper bookkeeping with respect of GAAPs and group control
>To guarantee quality of general ledger with managing proper financial controls.
>To adapt new accounting schemes
>Standard journal validation
>Journal posting
2.JGAAP closing
>To manage accounting closing milestones and schedule
>To prepare financial statement with timely and accuracy manner
>To prepare internal/external reporting
>Contact person of Accounting audit
3.Taxes
>To manage tax return filing schedule
>To prepare tax return filing with tax advisor
>To prepare to pay tax in timely manner
>To contribute tax inspection
Contributing Responsibilities
4.IFRS closing
>To contribute IFRS closing via general ledger management
>To contribute IFRS accounting review from Accounting auditor
Others
>To participate and contribute to the special projects or strategic initiatives of the company
Business Knowledge / 求められるビジネス知識
- Fundamental insurance business knowledge in Japan
- Insurance Accounting under Japan and International standards (JGAAP & IFRS)
- Transversal expertise across various insurance business lines is a plus
Technical Experience / Competencies / 求められる技術的経験・コンピテンシー
- Insurance accounting and tax
- Active communication/negotiation skills
- Proficient in MS Office
Behavioral Competencies / 職務上で求められる姿勢やコンピテンシー
- Organization and execution within a complex environment
- Positive, self-driven, dynamic and able to work in a matrix organization with team spirit
Specific Qualifications (if required) / 特定の経験やスキル(必要な場合)
Skills Referential / 求められるスキル
Behavioural Skills: 自身の行動・姿勢に関するスキル
Ability to deliver / Results driven
Ability to synthetize / simplify
Ability to collaborate / Teamwork
Ability to share / pass on knowledge
Transversal Skills: 自身を超えて他に横断する・影響を与えるスキル
Ability to understand, explain and support change
Analytical Ability
Ability to develop others & improve their skills
Ability to develop and adapt a process
Education Level: 教育レベル
- At least hold one certification for Accounting or Finance below
Junior CPA, Junior USCPA, CMA, CFA or equivalent
Others: (if any) その他(もしあれば)
Job Description
Job Title: Vice President
Date: May 2026
Department: Transportation Structured Leasing APAC Location: Tokyo
Business Line / Function: Global Banking APAC
Reports to: Kenji Maeda, Head of the Department
Position Purpose
Front officer in charge of arranging Japanese Operating Lease (“JOL”) primarily for aviation as well as for shipping assets throughout the transaction life with particular emphasis on origination and execution work stream of term sheet, cashflow, documentation and closing funds flow, and post-closing matters as well whenever relevant.
Key Responsibilities
Key responsibilities to include;
- Day to day interactions with relevant RMs of shipping and aviation in each region worldwide for any matters from origination up to execution/post closing,
- Help maintaining and enhancing relationships with Japanese equity partners for the purpose of timely securing the competitive and suitable JOL equity in terms of pricing and volume,
- Build and Manage cashflows throughout the process from origination to closing and post closing,
- Manage post origination matters including negotiations with transaction parties (such as airlines, shipping companies, equity partners, relevant legal counsel etc) and act as Arranger for term sheet, documentation, managing closing funds flow as well as post closing matters,
- Help matters relevant to debt being booked/to be booked in Tokyo when/as necessary
Competencies (Technical / Behavioural)
Key competencies to include;
- Fluency in English/Japanese is a must
- Banking/Leasing background
- Strong commercial and result oriented mindset
- Strong interpersonal, communication and negotiation skills
- Strong analytical skills
- Teamwork mindset
- Proactive attitude
- Professional experience in shipping and aviation finance is a plus,
Position Purpose
*This position requires fleuncy in Japanese language, speaking , reading and writing
ALM Treasury Japan manages the liquidity of the balance sheet of BNP Paribas Tokyo Branch and BNP Paribas Securities (Japan) and manages risk exposures coming from balance sheet. The ALMT Treasury Officer is a member of the team tasked with managing liquidity, interest rate, and foreign exchange risks for the branch, aligned with ALCO policies and decisions. This role supports the Head of ALMT Treasury Japan in overseeing all liquidity matters within the Territory, with assistance from specialist teams at local, regional, or central levels.
Responsibilities
Reporting to the Head of ALM Treasury Japan, the ALM Treasury Officer will perform:
Operational management
• Assist in managing ALMT’s liquidity and funding operations, covering both ALMT’s own activities and the funding of business lines. Actively manage short‑term and medium‑ to long‑term positions across JPY, USD, EUR and other currencies, within delegated limits, ensuring full compliance with regulatory liquidity ratios and Group guidelines.
• Assist with the management of Interest Rate Risk in the Banking Book (IRRBB) through the execution of interest rate risk hedging operations.
• Assist with the management of FX positions arising from day-to-day activities, and monthly FX hedging of business PNL in foreign currency (sell down).
• Perform and follow up with daily operations such as deal booking, price contribution, credit/market risk limits checking, internal pricing/funding support to other business lines.
• Monitor daily P&L performance, promptly escalating issues as needed. Contribute to the budgeting process and closely track performance against budget, providing clear explanations of results throughout the year.
• Contribute to collection of wholesale funding, in line with global strategy & targets
Market analysis & value creation
• Maintaining at all times a forward-looking and dynamic (i.e. evolving) view of key macro markets & their evolution (domestic, regional, international), within the ALMT product scope (interest rates, FX, sovereign bond markets).
• Propose and implement market optimization strategies across various asset classes (IRS and CCS, FX swaps, cash, bonds and short – term securities etc.)
• Initiating discussions about opportunities and risks, monitoring activities and exposures, with the objective of achieving P&L targets, while upholding prudential mandate.
• Maintaining constant interaction with market participants (internally and externally) on market dynamics & evolution
Prudential & Governance
• Assist in managing local liquidity ratios and indicators (Liquidity Coverage Requirement, stress tests, etc. liquidity stress test etc) in line with policies (such as, Liquidity Risk Management Policy, ALCO Terms of reference, Intraday Liquidity Management, Liquidity Stress Testing Policy, Liquidity Contingency Plan, etc)
• Assist in managing intraday liquidity for local currency cash clearing activity
• Monitor collateral portfolio (regulatory and Central Bank eligible), both for payment/clearing purposes and for monetization goals
• Contribute to local ALCO preparation and presentation, including but not limited to the Strategic Funding Plan of the branch
Other responsibilities
• Contribute to ALMT and wider Group projects
• Ensure compliance with trader mandate, ALM Treasury policies, risk/credit limits and banking laws
• Contribute to the Permanent Control framework, to manage and mitigate operational and other non-financial risks
• Ensure implementation and regular review of all required processes related to ALM Treasury activities Index Contributions.
• Ensure good communication with various BNPP branches and network, business lines & support functions (middle/back office, Finance…)
• Acting as a reliable business partner to support business development & growth of the Branch
Technical & Behavioral Competencies
• Technical/professional knowledge & proficiency:
- Front office experience and knowledge of financial markets and instruments, and their related macro-economic drivers. Experience of managing bond portfolio or rate-based products will be advantageous
- Ability to create, maintain, and refine forward-looking market views & optimisation strategies for ALMT managed risks
• Strong numerical skills
• Strong Risk Management awareness, astute judgement and attention to detail
• Strong verbal and written communication skills
• Team player, collaborative, humble, proactive and enthusiastic self-starter, strong interpersonal skills
• Knowledge of coding language (Python etc.) would be a plus
• Resilience
• Critical Thinking, with ability to simplify and synthesize.
• Collaborate both within ALMT network and with other business/functions to create value.
Education Level: Bachelor Degree or equivalent
Experience Level: At least 5 years
Language Requirements: Fluent Japanese / Business or above level English
This position sits within the Derivatives & Financing team, mainly based in Paris, Tokyo and London, that brings together capabilities in :
- Derivatives & Financing Structuring, Advisory, Execution.
- ALM related Investment Solution design for institutional investors.
Key Accountabilities:
The background of the team members is generally quantitative (engineers, actuaries, CFA…) with a strong experience in finance and / or derivatives (investment banking, asset management).
The Derivatives & Financing team structures, advises and executes derivatives for long term investors (primarily insurance companies and pension funds) throughout Eurozone, UK, Switzerland and Asia. The Derivative & Financing team trades around 400 billions EUR equivalent of derivatives notional every year and oversees a book of c. 30 billions EUR equivalent of financing.
The role would cover:
1/ Management of Derivatives Office in Tokyo
The Head of the Derivatives Office in Tokyo is in charge, amongst other, of:
* Participating actively by conference calls to Derivatives & Financing team meetings
* Liaising regularly with Derivatives & Financing team members in Paris
* Reporting on a regular basis to the Paris Office on the activity of the Derivatives Office in Tokyo*
* Ensuring fluidity and share best practices with other MLS (Markets & Liquidity Solutions) teams and other AXA IM manufacturing teams.
* Ensuring compliance of Tokyo Derivatives Office with applicable procedures
2/ Advisory to clients in Asia (mainly Japan and Hong-Kong currently)
The candidate will contribute actively to the intellectual capital of the MLS department by participating actively to the structuring (in relationship with Structuring teams), development and set up of new investment ideas and innovative solutions to mitigate risk and/or enhance yield of investments for AXA IM clients in Asia.
This would involve:
* Delivering top quality and high added value structuring advice to clients
* Pushing new derivatives-based ideas
* Presenting to clients and implementing innovative solutions to hedge their balance-sheet, reduce regulatory capital or enhance return in clients’ portfolios
* Identifying and implementing market opportunities and tactical trades
3/ Execution of derivatives for clients in Japan and Asia (currently mainly Hong-Kong)
The role would also consist in actively monitoring existing derivatives portfolios and executing new derivatives strategies. This would involve, amongst other,
* Structuring, pricing and executing derivatives on all types of underlying (including Interest Rate, Equity, FX, Credit)
* Monitoring key risk and markets indicators
* Proactively monitor market conditions and propose restructurings to the client
* Attend quarterly reporting and other ad hoc meetings and calls with the client on all derivatives related issues, present and explain derivatives strategies.
* The role also includes operational tasks such as: booking trades, drafting term sheets, verifying valuations, etc.
4/ Development of Derivatives business in Asia with third party investors
It is anticipated that, as part of this role, the right candidate would contribute to develop Derivatives & Financing business with third party investors by
* Participating actively to marketing of Derivatives Overlay offer in Asia
* Participating actively to events/meeting organized in Tokyo by Distribution team
* Circulate minutes of meetings/calls with Client Group and clients
* When required for new business prospects, participating in internal governance meetings like pricing comittees and new product committees
5/ Enhancement of Derivatives investment processes and tools
The role would also require to :
* Maintain efforts to industrialise and secure Front to Back Derivatives & Financing processes
* Contribute to the enhancement Derivatives operational and risk analysis tools (this would involve setting up new reports to better analyse risks, and monitor clients derivatives portfolios)
* Set up new pricers, and rationalize existing ones (and market data) with support from Quant team
* Participate actively, in coordination with Legal and Risk teams, to negotiations of new ISDA/CSAs for clients
* Liaise with Derivatives & Financing support teams in Asia and in Paris (including Global Markets Coordination, Middle Office, Portfolio Controller, Legal, Risk, IT, Quant teams)
* Participate actively to infrastructure projects in Asia, liaising with Global Markets Coordination, Legal, Operations teams and Client Relationship Managers
Experience and Qualifications
* Strong and successful experience (5 to 10 year experience) with trading derivatives for top financial institutions (Investment banks or Asset Managers)
* High level of knowledge and understanding of various types of complex derivatives and derivatives strategies cross assets (Interest Rate, FX, Equity, Credit etc..)
* Good understanding of insurance companies’ main ALM issues
* First class academic background in a numerate/quantitative discipline (PhD or MSc or equivalent)
* Attention to details, ability to work under pressure fast and accurately.
* Respectful of compliance, legal, risk and regulatory framework
* Client facing skills, with good written and oral communication skills, smooth interaction with clients
* Ability to work autonomously in a small office and to interact with team in Paris
* Team player: ability and willingness to communicate positions, ideas, to other parts of the team in an international department
* “Solutions” approach i.e. creativity capacity to integrate different skills sets (finance, legal, regulatory and accounting, quant etc.) to address the clients needs.
* English fluency
* Japanese language a plus but not absolutely necessary
Job Description – CIB Financial Reporting
Job Title: Financial Reporting
Date: 2026/04/01
Department: Finance
Location: Tokyo
Business Line / Function: Finance
Reports to: (Direct) Head of Financial Reporting
Task Purpose
CIB Finance Japan is committed to be a valued Business Partner to the Métiers and other Functions in their daily business activities and development plans by providing them with timely and high quality financial information to make informed business decisions to effectively achieve their strategic goals.
In CIB Finance, Financial Reporting team is in charge of:
The Finance function achieves its mission by:
- Manage the accounting closing of Securities company and Bank branch in collaboration with the offshore Finance team
- Oversight Head Office Reporting under IFRS performed by offshore service center
- Local regulatory reporting under broker dealer and banking license
- Local statutory reporting under JGAAP
- Tax computation and support for tax filing
- Financial analysis, monitoring of revenue and costs including internal reporting for the entity
- Define accounting treatment for new products
- Maintaining sound permanent operational control systems.
- Monitor prudential capital ratio and liquidity (relevant to BNPP Securities Japan only), and submit financial information to the supervisory authorities.
- Fostering a culture of active collaboration and communication with the Business and other Functions.
Key Responsibilities
Direct Responsibilities
For CIB Japan,
- Close the monthly ledger while ensuring proper controls, conducting essential reconciliation and maintaining the accuracy of the general ledger
- Prepare local statutory and regulatory reports in accordance with JGAAP and relevant regulations etc
- Perform various controls built within the accounting and reporting processes, and contribute to the application of BNPP accounting control plan
- Calculate and monitor capital adequacy ratio and liquidity
- Ensure proper documentation of procedures and controls are in place
- Provide financial analysis and presentation to the CFO and stakeholders including revenue and cost monitoring/analysis/internal reporting by business lines
- Participate in projects linked to financial reporting including reporting systems and tool
- Assess potential enhancements and operational process improvements in production, control procedures, and workflow organization to increase the work’s efficiency and effectiveness
Contributing Responsibilities
- Contributing to operational permanent control framework and the Department’s efficiency and productivity
- Contributing to cross border / company‐wide / ITO projects
- Ensure good coordination and communication with the CIB regional Finance
- Sharing information with other sections for efficiency of their operations
Essential Qualification and Experience
- Minimum 5 years of experience in financial accounting and reporting in broker dealer/banking business
- Extensive accounting knowledge of IFRS and JGAAP, and tax accounting rules
- Understanding of broker dealer/banking products and relevant regulations
- Native in Japanese and good verbal and written communication skills in English
- Excellent computer skills, especially in advance Excel to manage large volume of data
Highly Desirable Skills
- Self-starter, disciplined, independent, and highly motivated
- Eager to learn and strong initiative to improve controls, documentation and efficiency
- Collaborative and aspire to contribute to team and organization
- Analytical skills with systematic approach to solve issues and interpret financial information
- Deadline focused, with the ability to manage multiple deadlines under time pressure
- Presentation to Finance management on accounting and reporting topics
- Sufficient understanding of financial and operational risk control requirements to ensure that financial systems in place are compliant and continuously monitored
- Team-oriented mindset and good communication skills. Efficiently be able to work within a team and interact with various stakeholders including reporting to managers.
Specific Qualifications Required
- CPA or equivalent qualification – preferred
Hiring Manager:
Head of AV Operation & Services Dept.
Job Title:
Manager, CSC/CPI Operations
Job Level:
P3 (X-OPS-P3-XXX)
Department:
AV/RD Operation & Services Dept. (AV=main, RD=sub)
Report Line:
Head of AV Operation & Services Dept.
Position Purpose / 職務の目的
カーディフにおけるパートナーと被保険者に安心と信頼を提供できるよう、コールセンター業務と団体保険契約管理業務を円滑に運営し、高い事務品質の維持に努める。さらに最適な業務運営のあるべき姿に向かってリードする。
Responsibilities / 職務の責任
Direct Responsibilities
コールセンターにおける以下の業務について、円滑で安定的な業務運営に責任を持つ。
定型業務や日常的なプロセスに終始せず、業務の課題を洗い出し、解決に向けて実行し、会社にとって付加価値のある成果物の提供をする。
・コールセンター関連:顧客対応(苦情)、VOC分析、各種KPI管理及びSLA達成に向けた取り組み等
コールセンター業務担当者のバックアップ体制補強、そして将来的な後任者として段階的に業務を習得していくが、
着任後当面の間は、団体保険契約管理業務における以下の業務についても担当する。
・保険料計上・契約管理・団体引受業務に関するオペレーション運営と進捗管理等
Contributing Responsibilities
- 業務を通じて得られる、「お客さまの声」・「パートナーの声」に対して真摯な姿勢で傾聴し、
問題の本質を理解する。また、解決に向けた具体的なプランを立案し実行する。
Business Knowledge / 求められるビジネス知識
- 事業方法書、約款・しおりおよび金融庁ガイドライン等に精通している。
- 生命保険・損害保険に関する様々な法令および周辺知識について十分な理解を有する。
Technical Experience / Competencies / 求められる技術的経験・コンピテンシー
- 社内の契約管理システムや関連ツール全般について、機能や仕様を深く理解しており、改訂のシステム要件定義ができるレベルに精通している。
- 法律や制度改正に応じて、規定やマニュアルの改訂ができる。
Behavioral Competencies /職務上で求められる姿勢やコンピテンシー
- 部の代表者として、関連部門や業務委託先とのコミュニケーションを円滑に行うことができる。
- 不確定な状況においても過去の経験則を活用しながら問題解決を行うことができる。
- 日常的な顧客とのかかわりから根源的なニーズを探り改善を提案する。
- 業務ごとのオーナーの意識を持ち、適切に業務を完遂させるという強い意識がある。
- チーム員の状況に気を配り、時には共感したり励ましたりしながら良好な関係を築く。チーム力向上のためのよりよい施策を考える。
Specific Qualifications (if required) / 特定の経験やスキル(必要な場合)
- 業界共通試験(一般・専門・応用課程)
- コンプライアンス・オフィサー・生命保険コース
- 日本語ネイティブレベル(読み書き会話)
Skills Referential /求められるスキル
Behavioural Skills: 自身の行動・姿勢に関するスキル
Ability to collaborate / Teamwork
Attention to detail / rigor
Client focused
Creativity & Innovation / Problem solving
Transversal Skills: 自身を超えて他に横断する・影響を与えるスキル
Ability to understand, explain and support change
Ability to manage a project
Ability to develop and adapt a process
Ability to develop others & improve their skills
Ability to develop and leverage networks
Education Level: 教育レベル
Others: (if any) その他(もしあれば)
Position Purpose
The Marketing & Events team plans and executes all CIB Japan’s external events, by liaising with key stakeholders to align events with the strategic priories of the business and increase brand visibility.
They also support business stakeholders to develop marketing strategies for both internal and external audiences, working closely with sales, product specialists and research teams.
The role sits within B&C Japan, and the individual will report to Head of B&C Japan.
Direct Responsibilities : Marketing
- Manage marketing strategies and execute campaigns to promote specific business and bankwide products and services, aimed at both internal and external audiences (institutional/corporate).
- Partner with business stakeholders to gain strategic context to support business/marketing objectives, in order to tailor content for target audience or client type and develop product collateral in collaboration with sales, product specialists and research teams.
- Develop strong relationships with key business stakeholders in APAC, along with marketing counterparts in different business divisions or regions.
- Working with Sales, Compliance and Legal, enforce a robust marketing and compliance framework to ensure all marketing materials are compliant.
- Digital & innovation – fully utilize digital channels to promote campaigns eg websites, SharePoint, client eDMs etc. Adopt new digital tools in which to engage target audience and provide transparency around tracking and ROI/monetization. Put in place KPIs for marketing materials and campaigns and feed insights back to business stakeholders.
- Drive external marketing initiatives at a bankwide level e.g. pitchbooks, videos, websites.
- Work with regional/global team to translate and deploy global campaigns.
Direct Responsibilities : Events
- Work both independently and as part of a collaborative team, to organise physical/virtual/hybrid events including: external/hospitality events, 3rd party sponsored events, conferences/seminars, roadshows – at a business or bankwide level.
- Share best practice, new guidelines or topical information across the broader B&C team, providing practical suggestions/support where possible.
- Work with regional/global B&C teams on cross region/cross border events as necessary.
- Liaise with business stakeholders on event requirements and advise on format, logistics, venue suggestions, budgets, compliance and approval protocols.
- Cultivate relationships with vendors and service providers, to deliver cost effective/high quality events e.g. digital vendors, F&B outlets, hotels etc.
- Work with APAC business stakeholders to evaluate and negotiate industry events and sponsorships, including management of all related contract negotiations, activation and due-diligence.
- Actively adopt digital & innovation to streamline administrative processes and enhance automation and efficiency. Expand digital touchpoints to increase engagement e.g. event app (sli.do/ Eventogy /evenium/pigeon hole), websites/microsites, iPad presentations, virtual conferences, social media and pre/post event tracking/reporting, to align with the Bank’s global digital strategy and ambitions.
- Produce post event reports and analytics for internal stakeholders.
- Partner with Sales to ensure strategic value of events based on objectives and provide insights and data to help them validate ROI and monetization.
- Liaise with wider B&C team in order to maximize impact of initiatives by amplifying events content more broadly across multiple marcomms channels.
- Manage event budgets, management approvals and cost reconciliations.
Contributing Responsibilities
- Support the overall activities of the Brand & Communications department i.e Internal -Staff Engagement Events / CSR Activities.
Technical & Behavioral Competencies
- An individual who is passionate about finance and marketing, with a constant thirst for knowledge and the ability to think outside the box.
- Ability to master digital event tools and provide data analytics and insights around events.
- Team player with strong interpersonal and communication skills, who has the ability to build constructive working relationships with stakeholders at all levels.
- Able to manage multiple complex projects and stakeholders, in a fast-paced environment.
- Excellent verbal and written skills in Japanese and English – knowledge of design/branding and good writing skills are essential.
- Meticulous attention to detail.
- Focus on cost savings and budgets.
- Working knowledge of Word, Excel, PowerPoint, SharePoint and open to new technology. Basic knowledge of Adobe Creative Cloud programmes (e.g. Premiere Pro, Photoshop, Lightroom, After Effects, etc.) would be an advantage.
Specific Qualifications
- Degree holder or equivalent.
- Solid knowledge of the financial services industry, regulatory frameworks and culture – prior experience of the APAC market and Investment Banking is an advantage.
- Prior video filming/editing skills is an advantage.
- Sound understanding of institutional and corporate clients, products and solutions.
- Strong understanding of the full spectrum of marcomms channels.
- 3+ years (ideally 5+ years) of relevant event marketing/marketing experience (agency/in-house), ideally having worked with financial services firms in some capacity.
Hiring Manager:
Chief Operations Officer (COO)
Job Title:
Chief Information Officer (CIO)
Department:
Technology Function
Report Line:
Solid line to local COO and dot line to RO CIO
Position Purpose
In the midst of an evolving digital landscape, CIO is a key driver of business innovation and company growth. CIO is not just overseeing the effective use of Information technology (IT) in the company, devising the company’s IT strategy and ensuring that all systems necessary to support its operations and objectives are in place, but actively contributing to business strategies through multi-stakeholder management. CIO stays abreast of emerging technologies and industry trends, evaluating and integrating them into the business environment to drive innovation and growth.
The goal is to ensure that information technology adds maximum value to the company in order to drive business success.
Responsibilities
Direct Responsibilities
- Setting up strategy for the technology function, aligning with business strategies to drive efficiency and growth of the business
- Selecting and implementing suitable technology to streamline the operation and process to help optimizing company’s resource
- Designing and customizing technological systems and platforms to open up business channels, improve customer experience and streamline operations
- Analysing the IT risk assessment and propose bold reforms if necessary to lead the overall optimization through technology
- Directing and organizing all IT-related project planning, execution, and delivery
- Monitoring changes or advancements in technology to discover ways the company can gain competitive advantage
- Allocating resources strategically to prioritize initiatives that have the most significant impact on business expansion and innovation
- Executing talent management strategies for attracting, developing, exiting and retaining high-quality IT talents essential for supporting business growth
- Building outsourcing strategy through determining internal retained capability
Contributing Responsibilities
- Acting to lead the ETO during the absence of COO
- Advocating the benefits of technology initiatives to global and local stakeholders, emphasizing their impact on business growth in the local market, ensuring clear understanding and alignment of technology strategies
- Making timely decision and building result-oriented culture
Business Knowledge
- Strong strategic and business acumen
- Proven knowledge as Chief Information Officer or similar managerial role
Technical Experience / Competencies
- Demonstrated multi-stakeholder management
- Proven ability to lead diverse teams and develop a long-term IT strategies
- Demonstrated success in leading and delivering complex IT projects
- Excellent knowledge of IT systems and infrastructure
- Background in designing/developing IT systems and planning IT implementation
- Solid understanding of data analysis, budgeting and business operations
- Superior analytical and problem-solving capabilities
Behavioral Competencies
- Exceptional ability to communicate benefits of technology initiatives to global and local stakeholders, emphasizing their impact on business growth in the local market
- A strong strategic, business and team-playing mindset
- Excellent organizational and leadership skills
- Outstanding communication and interpersonal abilities
- Ability to strategize and solve problems
Specific Qualifications (if required)
- Negotiation level of business English capability
- Japanese language skill is a plus.
Skills Referential
Behavioural Skills:
Ability to deliver / Results driven
Client focused
Organizational skills
Creativity & Innovation / Problem solving
Transversal Skills:
Analytical Ability
Ability to manage a project
Ability to understand, explain and support change
Ability to develop others & improve their skills
Ability to anticipate business / strategic evolution
Education Level:
BS/BA in computer science, engineering or relevant field; MS/MA will be preferred
Others: (if any)
Hiring Manager:
Head of AV Claims Dept.
Job Title:
Claims Manager
Department:
AV Claims Dept.
Report Line:
Head of AV Claims Dept.
Position Purpose / 職務の目的
- 団体保険および個人保険の正確かつ迅速な保険金等支払の実現に向け、業務の円滑運営のためのプロセスを
構築し、部門の目標達成に貢献する。
- 決められた権限内において自立的に判断・決定を行ない、担当実務においては、最小限の監督で業務を遂行する。
Responsibilities / 職務の責任
Direct Responsibilities
- 団体保険および個人保険の保険金等支払請求における以下の業務について、責任を負う。
- 決められた権限内の保険金等支払請求の最終決裁者として、正確かつ迅速な決定を行なう。
- 新商品開発および規程変更に伴うシステムの開発要件定義を行なう。
- 担当業務における課題を見出し、改善案を立案、実行する。
- 苦情・訴訟・インシデント等の発生時において、顧客への説明義務を負い、対応策および再発防止策の立案を行なう。
- 各種プロジェクトの実行にあたり、現状分析・調査・課題提議を行ない、成功に導く。
- 社内外監査等の実施にあたり、資料の準備およびヒアリング対応を行なう。
- 実務責任者として、以下の責任を負う。
- 処理の進捗状況を日々把握し、業務の調整および部員への指示・統制を行なう。
- 担当業務に対して責任を負い、タスクやプロジェクト管理を推進する。
Contributing Responsibilities
- 部門内の中間的立場として、チーム全体のパイプ役となり、円滑な業務遂行に貢献する。
Business Knowledge / 求められるビジネス知識
- 団体保険および個人保険の専門知識
- 保険契約に関する各種法律(保険法・保険業法・民法・商法・個人情報保護法 等)および約款・協定書等の理解・解釈能力
- 保険金等支払査定に関する高度な知識および豊富な実務経験
- MS Office(Excel、Word、Access、PowerPoint)の活用方法
Technical Experience / Competencies / 求められる技術的経験・コンピテンシー
- 生命保険の支払査定実務経験(約5年)
Behavioral Competencies / 職務上で求められる姿勢やコンピテンシー
- 常に顧客満足度向上を念頭に置いた業務遂行
Specific Qualifications (if required) / 特定の経験やスキル(必要な場合)
- 生保講座試験合格
- 支払専門士試験合格
Skills Referential / 求められるスキル
Behavioural Skills: 自身の行動・姿勢に関するスキル
Decision Making
Communication skills – oral & written
Client focused
Creativity & Innovation / Problem solving
Transversal Skills: 自身を超えて他に横断する・影響を与えるスキル
Ability to understand, explain and support change
Analytical Ability
Ability to develop and adapt a process
Ability to anticipate business / strategic evolution
Ability to develop others & improve their skills
Education Level: 教育レベル
Others: (if any) その他(もしあれば)