Position Purpose
BNP Paribas HR in Japan is delivering the highest levels of customer satisfaction to both our hiring managers and candidates. As a Recruitment Specialist, you will manage the end-to-end recruitment, both Lateral and Campus Recruitment.
Responsibilities
・Be the single point of contact for all Graduate applicants
・Review and enhance recruitment processes on a regular basis aligned to internal and external demands
・Partner with external vendors, Brand & Communications team to produce marketing campaigns, collaterals and promotional material to support recruitment efforts
・Maintain & develop innovative & diversified sourcing strategy for campus recruitment.
・Track effectiveness of Graduate campaigns and recruitment events to further fine tune marketing strategy
・Identify strategic opportunities to promote BNP Paribas employer brand on Campus
・Organize events to build a robust talent pipeline of high quality Graduates to meet recruitment needs
・Track effectiveness of Graduate campaigns and recruitment events to further fine tune marketing strategy
Lateral Recruitment
・Establish strong relationships with hiring managers to plan the hiring needs for their business area
・Build diverse talent pools to meet future workforce planning, hiring demand and targets.
・Review and enhance recruitment processes on a regular basis aligned to internal and external demands
・Actively manage candidates through the full life-cycle recruiting workflow in our applicant tracking system(B.Welcome) from creating requisition to extension of offers, and ensure target start dates are met
・Facilitate the interview and selection process (Interview Scheduling and following up on the interview assessment and process status) including HR interview
・Collaborate with the HRBPs and HR Connect teams throughout the process
・Act as a point of contact and building influential relationships with Candidates during the selection process.
・Produce timely and accurate management information, keeping systems updated
Specific Qualifications (if required)
・3+ years of recruiting experience of Campus recruiting and/or Lateral Recruiting in a corporate and/or search firm
・Business level English and Japanese
・Strong ability to multi-task and handle working in a fast-paced environment
・Results oriented, driven, and eager to succeed
Position Purpose
Within CIB Japan, Client Engagement & Protection (CEP) is a key enabler to support Front Office Coverage (FIC, Corporates) and Business Lines (Global Markets, Global Banking) through 3 main pillars:
- End-to-End KYC Coordination: driving KYC lifecycle through onboarding and recertification, directly collecting required documentation from clients and explaining the requirements (local and global).
- KYC Operations: managing and processing the KYC value chain onshore/offshore (ISPL) for CIB Japan clients, ensuring production and planning, as well as monitoring of productivity of the value chain.
- Referential: opening of accounts, managing client implementation and reliability of static data for CIB Japan clients, managing specific processes (change requests, audit confirmations etc).
The Team Lead of CEP Referential will manage the Team and also be involved in operations production.
Function: Client Engagement & Protection
Fire Wall Classification: Double Hat
Chinese Wall Classification: Public
Key Responsibilities
Static Data
- Understand System Architecture in BNPP Japan Platform and document through Standatrd Operating Procedures and Training the data flow of BNPP.
- Set up and maintain data integrity of client static data in BNPP System Environment.
- Validate requests properly to ensure necessary information is obtained to set/up maintain static in the various platforms.
- Enhance and perform 1st & 2nd level control for referential data.
- Review dormant, expired, static and reduce unnecessary data
- Understands the setting up of relevant data field’s and potential impact of each fields to downstream.
- Is able to describe business requirements to IT group in case there are new type of clients.
- Understands the urgency of requests and process and prioritize task accordingly.
- Supervise outsourced activities properly and escalate any risk to management.
- Generation of bank statements & Audit Request for clients.
- Handle Client queries / complaints in an appropriate manner and comply with BNPP Code of Conduct.
Regulatory & In House Reporting
- Create and submit regulatory reports for Ginko and Shoken to regulators.
- Perform necessary trend analysis and when there are abnormality in figures and results in Regulatory reports escalate appropriately
- Understands purpose of reports from regulators perspectives and when required respond to ad‐hoc queries (such FIEL).
- Check regulatory updates and assess the impact to regulatory reporting.
Contributions
- To contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities with business line and regional referential team.
- To comply with regulatory requirements and internal guidelines.
- To contribute to the reporting of all incidents according to the Incident Management System.
- To show accurate and quick analytical skills, as well as, negotiation skills for improving the static team’s quality.
“Anti-Money Laundering / Financial Sanctions (“AML/FS”) related duties
Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.”
KYD Culture
Follow trainings about Data Quality and Data Integrity in order to spread « Know Your Data » culture
Hiring Manager:
Head of Region Legal
Job Title:
Head of Legal (life and non-life)
Department:
Legal – Japan
Report Line:
Cardif Head of Legal for Asia (HKG RO)
Position Purpose
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal.
1) Must ensure that the organization (including management of litigations) is at all time appropriate in order to identify and control such legal risks. As such:
– Must guarantee that the Legal Department is in a position to appropriately operate,
– May delegate some parts of the Legal Risk Management to external lawyers, if appropriate,
– Implement (or get implemented) appropriate procedures and permanent control (inside the Legal Department, within the company and/or with external lawyers).
2) Responsible for local legal policies, provide legal memoranda and assist in the company’s development through legal advice and proactive legal solutions.
3) Maintain a high level of legal expertise through proper legal watch (keeping up to date with legal and regulatory developments), conferences, seminars, trainings, technology watch etc.
4) Must comply with BNP Paribas and BNP Paribas Cardif standards, norms, procedures and reportings. Must actively liaise with Cardif Head of Legal for Asia and, when necessary, with the Legal Department in France.
5) Relations with and lobbying through governmental regulators and insurance associations.
Responsibilities
Direct Responsibilities
Contributing Responsibilities
Business Knowledge
- 10-year experience within corporate legal team in either life or non-life insurance company or a law firm
- High level communication skills in verbal and written, at all levels
- Excellent problem solving skills
- Interpersonal skills
- Strong leadership skills
- Japanese at native level, English at business level in verbal and written
Technical Experience / Competencies
- Ability to function at a high level in a global financial institution
Behavioral Competencies
Specific Qualifications (if required)
- Degree in a legal field/ qualification from a law school or equivalent professional legal experience would be preferred
Skills Referential
Behavioural Skills:
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Transversal Skills:
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Education Level:
Others: (if any)
Position Purpose
Coverage banker with primarily responsible for a portfolio of complex and highly sophisticated clients. Also provide support for coverage bankers. Also responsible for coaching and mentoring junior members.
Key Responsibilities
BNP Paribas Tokyo Branch is seeking to fill a Relationship Manager position within Corporate Coverage Department as a replacement. Coverage is a product-neutral business (or front office) unit dedicated to large and high profile Japanese clients to promote a large array of multi-product locally and on a global basis.
– Relationship Manager is to achieve the following business objectives:
1) Originate and execute corporate banking transactions primarily and investment banking transactions opportunistically in collaboration with Business Lines
2) Realize revenue target of clients in portfolio
3) Propose optimal usage of capital and resources in the framework of CIB
4) Monitor credit risk on clients in portfolio and conduct internal control
– Relationship Manager is to maintain and develop long-term client relationships:
1) Build a global view on client activities and needs
2) Map, maintain and develop contacts at clients
3) Lead Business Lines and international network to build, maintain and develop global relationship with clients
Competencies (Technical / Behavioral)
- At least 10 years in the banking industry
- Over 10 years of experience in dealing with Japanese large corporate clients
- Broad knowledge of corporate banking products and financial accounting
- Fluency in English and Japanese
- High level of cross-cultural communication skills High ethical standards
- Strong commitment
- Result-driven
- Team player
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
https://careers.apac.bnpparibas/
More information
BNP Paribas – Diversity & Inclusion Journey
BNP Paribas – The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive yearDescription – External
Position Purpose
- Sales of Global Macro but primarily JPY rates products to domestic Institutional accounts.
- General product knowledge for FI products
- Understanding of usage of Excel, Bloomberg and Marketwire.
- Successful candidate will be proactive, diligent, hardworking, detail oriented and a strong communicator.
Responsibilities
Direct Responsibilities
- Role is to cover domestic institutional accounts, promote trade ideas, transact on customer inquiry, produce trade ideas and provide market color/commentary as part of 5 sales person team.
Specific Qualifications (if required)
- Minimum of 10+ years or related experience in sales of Fixed income products.
- Language: Japanese fluency required with English language ability preferred to communicate with internal colleagues.
- Culture: Domestic Japanese cultural understanding is needed.
Position Purpose
Back officer in Tokyo branch associated with shipping & aviation debt facilities primarily for JOLCOs.
Key responsibilities
- Scope of work is broadly made up of the following 5 areas involving interactions with external as well as internal stakeholders in Japan/each region worldwide.
- KYC: (i) new onboarding, (ii) recertification, etc. primarily for JOLCO SPVs
- Debt file maintenance: follow up on various covenants, insurance certificates etc for debt files in Tokyo via each shipping/aviation pilot in each region worldwide.
- Specific follow up:
3a: new files: supporting business front for executions up to closings (i.e, remittances, FX, PoAs, IRS, conditions precedent/subsequent, etc).
3b: existing files: follow up on day to day matters associated with the existing files including incidents, payment delays/mistakes, trouble shootings etc.
3c: deal terminations: similar to 3a and 3b at a smaller scale
- Tokyo booking committees/annual reviews: booking committees for new files and annual reviews for existing files by way of coordinating with shipping/aviation pilot worldwide.
- Ad hoc tasks or special arrangements: such as LIBOR transition, etc.
Competencies (Technical / Behavioural)
Key competencies to include;
- Fluency in English/Japanese is a must
- Banking/Leasing background
- Strong commercial and result oriented mindset
- Strong interpersonal, communication and negotiation skills
- Strong analytical skills
- Teamwork mindset
- Proactive attitude
- Professional experience in shipping and aviation finance is a plus,
Specific Qualifications Required
Professional “JOLCO” background is a plus
- Client Service
- Establishes and maintains high quality, long-term, ‘trusted advisor’ relationships with Clients, allowing for both formal and informal interactions and ensuring that we always understand the actual Client experience, and actual Client intentions and proactively manage any risks to the relationship. Ensures service delivery in line with our contractual commitments, regulatory and fiduciary obligations.
- Client Query Management
- Acts as a preferred point of contact for all Client queries received through various channels (emails, calls, notifications from Client Relationship Managers), takes ownership and ensures adequate answers within agreed timeframes.
- Handles incidents and complaints in line with agreed procedure. Coordinates prompt investigation of root causes, resolution, and corrective measures with relevant local and global stakeholders. Provides regular and comprehensive updates to Client Relationship Managers.
- Maintains accurate and complete record of the Client Service requests and complaints in the CRM tool.
- Reporting
- Ensures timely and accurate delivery of reporting commitments to the Clients, including Client reports, fund reports, and other updates as agreed upon, in collaboration with reporting teams and other relevant teams. This task may encompass report preparation and/or accuracy checks of reporting data and comments.
- Client Lifecycle Management
- On-boards new accounts, coordinate account and fund changes and closing in collaboration with the corresponding centres of expertise and other internal and external stakeholders.
- Fund Lifecycle Management
- Performs duties associated with contract change, terminations, and regulatory changes from the Investment Trust Association.
- Team Leadership
- Sets objectives and key results for the Client Account Management Japan and individual team members.
- Manages priorities, team resources, organizational structure, workload, and coverage to deliver on the business objectives.
- Maintains relevant activity indicators for the local Management Committee, Head of Client Account Management APAC, and Global Head of Client Service.
- Promptly escalates matters that require decision-making by Senior Management.
- Provides necessary feedback, support and coaching to the Team members to ensure that Team & individual objectives are delivered.
- Fosters inclusive, open and psychologically safe environment within the Team
- Ensures all team members have adequate skills to perform their tasks with excellence; facilitates and enables knowledge sharing, professional and personal development of the Team members, identify and enable individual and team training opportunities.
- Continuous Improvement and Project Management
- Solicits and analyzes Client feedback, with a keen ability to interpret Client needs and concerns and translate them into actionable insights.
- Maintains a comprehensive understanding of the investment and operational capabilities of BNP Paribas Asset Management.
- Monitors and analyzes internal processes to pinpoint areas for improvement.
- Understands industry and technology trends, best practices, and competitor activity.
- Identifies opportunities to refine, optimize, or automate Client Service tasks and transversal workflows, ensuring that improvements align with both Client needs and the Firm’s strategic objectives.
- Prioritizes and plans implementation of improvement initiatives, coordinates cross-functional efforts to implement changes.
- Operational Risk Management
- Is aware at all times of operational risk and ensures adherence to relevant procedures.
- Obtains internal approval on operational set-ups outside of the target operating model.
- Risk and Compliance
- Adheres to applicable laws, rules and regulations and internal procedures (Code of Ethics, management of conflicts of interest, Client Confidentiality, …)
- Remains aware of evolutions in applicable regulations and incorporate these in the Onboarding process when required.
- Ensures fair treatment of Clients.
- Stays alert to possible or actual complaints from clients and manages these in line with agreed procedure.
- Financial Security
- Assumes the 1st level control responsibilities for ensuring the implementation of the four-eye principle of the KYC/KYI policy, independently from Client Relationship Managers; monitors the KYC/ KYI process.
- Checks the quality and completeness of the KYC files, performs relevant internal controls.
- Submits all files requiring a review decision from either the CRM Management, Compliance, or a Client Acceptance Review Committee.
- External:
- Clients
- External stakeholders involved in servicing Client accounts, in Japan and globally
- Internal:
- Client Relationship Managers
- Client Service colleagues locally and throughout the organization, especially within centres of expertise.
- Relevant local and global stakeholders from Portfolio Management, Fund Platform, Product Development, Legal, Compliance, Investment Risk and Compliance, Finance, Investment Operations, Fund and Mandate Operations, others as appropriate.
- Prior experience of institutional sales and/or client service, including thorough understanding of Financial Institutions Clients’ needs and of our fiduciary responsibility.
- Client Service experience covering Wholesale Distribution Clients is an advantage.
- Working knowledge of the offshore fund structures (incl. Luxembourg and Cayman).
- Abundant experience in Client and fund reporting (monthly, quarterly, annual).
- Prior experience of KYC and on-boarding, both locally and offshore.
- Native Japanese language skills, including excellent business writing
- Strong English language skills (written & spoken), sufficient to effectively communicate with global teams, as well as review and translate fund reporting documents
- Broad knowledge of financial markets and the Asset Management Industry with a minimum of 5 years’ experience in the industry
- Project Management skills is an advantage
- Salesforce (or other CRM tool)
- Proficiency in MS Excel, Word, PowerPoint and Bloomberg
- Experience with external data sources an advantage
- Demonstrates a strong client-centric mindset and genuinely embraces the service-oriented nature of the role.
- Has high standards, values hard work and is results-driven:
- Demonstrates strict adherence to deadlines, strong attention to detail, organisational skills and high level of accuracy
- Upholds highest personal integrity standards
- Makes sure to fully understand our fiduciary duty, Client’s needs and the reasons behind them, from the big picture to the slightest detail
- Gets things done: is rigorous, resilient, resourceful and relentlessly reliable; sets realistic expectations and follows through on commitments
- Has the ownership mindset and practices radical personal accountability
- Has excellent leadership, collaborative, communication, and interpersonal skills:
- Demonstrates ability and drive to lead and motivate the team
- Builds and maintains excellent relationships with the Clients and across the Firm, treats everyone with dignity and respect
- Communicates and presents clearly and persuasively
- Demonstrates cultural awareness and sensitivity
- Has high clarity of thought that manifests itself in:
- Ability to analyse and structure complex problems into actionable solutions
- Sharp business writing that gets things done
- Systems thinking: understanding of interdependencies between different parts of the Firm
- Has growth mindset: believes in own ability to learn, get better and achieve ambitious goals
- Demonstrates enthusiasm, energy and drive
- To guarantee the implementation and monitoring of Group Actuarial Governance
- To deliver timely and accurate reserve valuations for Local Accounting (JGAAP), Consolidated Accounting (IFRS) and Prudential Closing (S2 / “Japan ICS”)
- To monitor and share timely the Loss & Technical Profit Situations to Management
- To perform Premium Renewal calculation process
- To perform Reinsurance Conditions Renewals & Cash Settlements
- To guarantee the best communications with Japan Regulator by responding to the regulatory requirements timely & accurately
- To provide and evaluate timely and accurate :
(i) forecasts of Future Solvency and Capital needs (for the process of capital injections owned by MAD team), as well as(ii) P&L projections for Budget and Medium Term Plan purposes.
- To contribute to continuous optimization of Pricing rules towards company profitability and business sustainability.
- Insurance Business Experience in Japan, in protection insurance if possible
- Transversal expertise across various insurance business lines is a plus
Technical Experience / Competencies / 求められる技術的経験・コンピテンシー
- Actuarial background and proven management track record of mentioned function
- Transversal technical and financial expertise applied to Insurance business
- Proficient in MS Office, in particular Excel
- Organization and execution within a complex environment
- Positive, self-driven, dynamic and able to work in a matrix organization
- Collaborative leadership / Teamwork skills
Hiring Manager:
Head of RD Claims Dept.
Job Title:
Claims Manager
Department:
RD Claims Dept.
Report Line:
Head of RD Claims Dept.
Position Purpose/職務の目的
〇組織全体の最適化に向けて日常業務に加えて中⾧期的な視座で部門⾧を補佐し、部門計画・戦略を実現。
・主にルーティン業務が円滑に、期待通りに進捗しているかを組織全体に目配せを行い、部門⾧への報告、相談を経て部門全体のミッション達成を担う。
Responsibilities/職務の責任
Direct Responsibilities
① 部門⾧より権限委譲された範囲の最終決裁者として迅速・正確に支払査定を決定
② 損保保険金部の支払業務に関し、各種 KPI 等を達成する。
③ 短期的および中⾧期的な課題を認識し、改善策を部門⾧に提案。設定した部門目標・課題の達成に主体的に係わり貢献する。
④ 新商品開発および規程変更に伴うシステムの開発要件定義を行なう。
⑤ 苦情・訴訟・インシデント等の発生時に、お客さま・パートナー等への対応および再発防止策を立案（案件の重要度に応じては上位者への相談を経て最終決定）
Contributing Responsibilities
⑥ 部門内の中間的立場として、組織全体のパイプ役となり、円滑な業務遂行に貢献する。
Business Knowledge /求められるビジネス知識
① 団体保険（CPI・傷害保険・失業保険）に関する商品知識および提携パートナー銀行間の事務手続
② 民法・保険業法・約款等その他の各種社内規程の趣旨・内容を正確に理解し、応用が出来る。
③ MS Office（Excel、Word、Access、PowerPoint）の活用方法
Technical Experience / Competencies
① 生命保険・損害保険の支払査定実務の経験（約５年以上）
② お客さまサービスに資する事務・サービス改善への取組み、システム開発などの豊富な経験
Behavioral Competencies / 職務上で求められる姿勢やコンピテンシー
① 会社全体・ETO 部門・損保保険金部の中⾧期・年度目標を十分に理解し、その実現に主体的に貢献する。
② 当社の社会的な役割・存在意義を念頭に置いた業務遂行。
Specific Qualifications (if required) / 特定の経験やスキル（必要な場合）
① 支払査定に関する知識（医学的な見識。外部の専門家・医師・弁護士に的確に相談・協議できるスキル）
② 商法・民法および約款解釈（約款、しおり、などで明確に解決できないケースについても、法律的な知識に基づき方向性を導き出すスキル）
③ 生命保険講座合格・支払専門士試験合格・アンダーライター資格試験（初級・中級）
Skills Referential / 求められるスキル
Behavioural Skills: 自身の行動・姿勢に関するスキル
Ability to collaborate / Teamwork
Creativity & Innovation / Problem solving
Client focused
Choose an item.
Transversal Skills: 自身を超えて他に横断する・影響を与えるスキル
Ability to understand, explain and support change
Analytical Ability
Ability to develop and adapt a process
Ability to anticipate business / strategic evolution
Ability to develop and leverage networks
Education Level: 教育レベル
Others: (if any) その他（もしあれば）
Hiring Manager:
Head of RD Claims Dept.
Job Title:
Claims Specialist
Department:
RD Claims Dept.
Report Line:
Head of RD Claims Dept.
Position Purpose / 職務の目的
〇担当する支払査定業務および関連業務を正確、迅速に遂行し、部門目標・ミッションの実現に貢献する。
・支払査定業務
・支払査定関連業務
・その他、付随業務
Responsibilities / 職務の責任
Direct Responsibilities
① 支払査定案件を迅速・正確に遂行（1 次査定を完結）。
② 各種 KPI 目標の達成に貢献する。
③ 支払査定関連業務（事務改善提案・支払査定関係規程等のメンテナンス等）を適時、円滑に実施。
④ 担当する支払査定以外の付随業務（アサインされた範囲での決算事務・システム開発・その他業務）を上司の指示・アドバイスをもとに正確に実施。
⑤ 新入社員（P1）への部内業務の OJT 等
Contributing Responsibilities
① 一次査定および関業務を担当し、決済者への円滑な連携に努める。
② 各種部内業務の一次担当者として円滑な部門業務の遂行に貢献する。
Business Knowledge / 求められるビジネス知識
① 団体保険（CPI・傷害保険・失業保険）に関する商品知識および提携パートナー銀行間の事務手続
② 民法・保険業法・約款等その他の各種社内規程の趣旨・内容を正確に理解するスキル
③ 電話対応など適切なお客さま対応を行うスキル
④ MS Office（Excel、Word、PP）を用いた資料の作成
Technical Experience / Competencies / 求められる技術的経験・コンピテンシー
① 生命保険・損害保険の支払査定実務の経験（約３年以上）
② お客さま・パートナー銀行の事務担当者からの照会等に適切に対応（約３年以上）
Behavioral Competencies / 職務上で求められる姿勢やコンピテンシー
① 会社・部門目標、ビジョンを理解した日常業務の遂行。
お客さま目線で手続方法等、必要な改善提案を行おうとする姿勢。
② 組織内の支払査定業務および課題等の進捗に目配せしながら、自身の役割に限らず、周辺業務にも積極的に取り組む姿勢。
Specific Qualifications (if required) / 特定の経験やスキル（必要な場合）
① 生命保険講座合格
② 支払専門士試験合格
③ アンダーライター試験・初級合格
Skills Referential / 求められるスキル
Behavioural Skills: 自身の行動・姿勢に関するスキル
Ability to collaborate / Teamwork
Attention to detail / rigor
Communication skills – oral & written
Client focused
Transversal Skills: 自身を超えて他に横断する・影響を与えるスキル Transversal Skills:
Ability to understand, explain and support change
Ability to set up relevant performance indicators
Education Level: 教育レベル
Others: (if any) その他（もしあれば）