HR Business Partner (IT and Operations)

Position Purpose
The HR Business Partner acts as a preferred HR entry point for designated Business line/Functions at local level, and provides, in his/her area of expertise, value-added advice to help the Business Line/Functions to meet its strategic objectives.
 
Main Responsibilities
 
HR Specialist
·         Act as a trusted partner of Business lines/Functions and provide general HR advice and support on HR-related matters; working closely with other local HR Competence Centres to facilitate broader HR support.
·         Ensure the adequate flow of information within HR (ie with other Local Business Partners, Regional HR BP, Territory Head and HR Competence Centres).
·         Support the implementation of regional and local HR policies and procedures within areas of responsibility.
 
Strategy
·         Understand business line short and long-term strategies and keep up to date with their organization and HR needs.
·         Maintain a general knowledge of BNP Paribas and Metier specific strategies.
·         Contribute to promote and respect Diversity, Equity, and Inclusion in all its forms.
·         Promote and support transversal strategic initiatives such as programs for Graduates, Early Career, Talents, Mobility, etc.
·         Partake in specific HR projects where required.
                                        
Recruitment
·         Work with the Business Line/Functions to meet their strategic resourcing needs in both lateral and graduates recruitment.
·         Assist to identify recruitment agencies that can support recruitment initiatives within Business Line/Functions and ensure that terms of business are in place governing their engagement which are compliant with regional policy and/or local regulation.
·         Manage recruitment with internal Talent Acquisition Team and within designated tool, where available
·         Conduct HR interviews for shortlisted candidates and manage required hiring approvals within the APAC Recruitment Delegations process.
·         Ensure that proper reference checks (Vigilance and Background Checks) are conducted for each candidate in a timely manner and flagged to Territory Head of HR for any anomalies.
 
Career Management
·         Know managers and staff within scope (background, skills, career motivations etc.)
·         Support RBP to identify and retain talents, in succession planning exercise and Graduates program.
·         Conduct regular career development interviews with targeted staff and complete feedback record in designated system where available.
·         Leverage employee feedback to maintain awareness of covered population, issues and challenges and provide feedback to relevant stakeholders.
·         Identify mobility or international opportunities within APAC and beyond and facilitate internal transfers and international assignments for employees in scope adhering to the APAC/International Mobility Policy.
 
Performance Management
·         Advise managers on the annual appraisal process including objectives setting, PDP action plan and update job description and JAD code whenever necessary.
·         Liaise with L&D to provide adequate training offering aligning to proposed training/PDP action plan and ensure training is implemented and followed.
·         Provide advice and support on employment relations, conduct and performance management issues.
·         Liaise with HRS on expat management, ie onboarding/offboarding, renewal/phase‐out of all expats’ contracts in a timely manner with relevant stakeholders.
·         Conduct exit interviews and provide feedback to relevant stakeholders.
 
Employee Relations
·         Handle employee relations and performance management issues
·         Act also as Conduct Referent for misconduct notification related to Respect for Persons and follow up with its subsequent treatment.
·         Assist with investigation whenever necessary and ensure a proper closure of each case with relevant documentation in place.
·         Contribute to the OPC Framework with the reporting of all incidents via pertinent tracker.
 
Compensation
·         Participate in the annual Compensation Review Process (CRP): provide advice and guidance to managers regarding compensation and promotions, ensuring a fair treatment, non-discrimination and respecting global guidelines
·         Propose packages for new joiners using salary benchmarks provided by APAC C&B. 
·         Advise RBP/Territory Head of HR on bid backs / redundancy / termination packages
·         Contribute to data surveys where required (e.g. McLagan)
 
Stakeholders
Internal Client/Supplier Relations
·         COO and the EXCO (Operations, IT, Finance, CCCO and Transversal)
·         Business / Function Heads & Managers
·         Territory Head of HR
·         Regional Business Partner
·         Territory Business Partners, C&B Team, L&D Team, Talent Acquisition Team and HRS

External Client/Supplier Relations
·         External Third-Party Service Providers (Recruitment Agencies)
·         Government bodies

Technical & Behavioral Competencies
·         Experience in HR Business Partnering in a fast-paced business environment, preferably with material exposure to working in or advising in the international banking environment
·         Knowledge of support functions, in particular IT and Operations activities (is a plus)
·         Understanding of business line
·         Local Labour Laws
·         Communication skills
·         Negotiation skills
·         Analytical skills, ability to assess people and situations with objectivity
·         Ability to plan, prioritize, and deliver
·         Accuracy with information and numbers
·         Client focus
·         Ability to influence & coach and conduct change management
·         Strong sense of confidentiality and ethics
·         Diversity, Inclusion and non-discrimination awareness
·         Knowledge of HR processes and procedures
·         Understanding of Compensation and Benefits
·         Experience of a multi-cultural work environment
 
Specific Qualifications (if required) 
·         Experience using relevant HR systems advantageous (PeopleSoft, Avature)
·         Proficient in Excel, PowerPoint and Word
·         At least 7 years of HR business partnering experience, preferably with prior experience of supporting large sized business/ function teams within financial services

Other Value-added Competencies:
·         Fluent in English and Japanese (Written and spoken)
·         Understanding of HR processes and procedures

About BNP PARIBAS